Privacy policy

This privacy policy explains what data we collect, how we use it and what rights you have in relation to the protection of your data. This policy applies to our website and its visitors and does not apply to data collected through other channels.

The controller of your data is VULF Design / Kodulehed.eu.

Email: info@vulfdesign.ee

We collect and process information in accordance with the European Union General Data Protection Regulation (GDPR), which entered into force on 25 May 2018.

What data we collect

The information we collect includes both information that you knowingly and actively provide to us when using or participating in our services or campaigns, and information that your devices automatically send when accessing our products and services.

The data we collect includes information you have knowingly shared with us while using our services or campaigns, as well as information your devices automatically transmit to us.

Your personal data may reach us in the following ways:

• When you contact us by phone, email or online chat
• When you browse the website kodulehed.eu
• When you comment on, like or share a post on one of our social media accounts
• When you subscribe to our newsletter
• When you comment on posts on our website

Types of data collected

Personal data

We ask you for personal information only when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:

• First and last name
• Email address
• Conversation history between you and us
• Information about your web browser and IP address

Log files

Our website kodulehed.eu stores log files relating to its visitors. The information collected may include:

• Type of device used
• Internet Protocol (IP) address
• Browser type
• Internet service provider (ISP)
• Date and time of the website visit
• Entry and exit pages and the number of clicks made on the website

Information in log files is used to analyse trends, administer the website, track visitors' activity on the site and collect demographic information. The information obtained is not intended to identify a person and does not enable us to do so.

Cookies

Like most websites, kodulehed.eu uses “cookies”. A cookie is essentially a text file that is stored on a user's device when visiting a website. Cookies are used to determine and store preferences, regional settings, service-use choices and similar information.

If you wish, you can disable cookies in your browser settings, but in that case some services offered to you may not function correctly.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. Session cookies, however, are deleted as soon as you close your browser.

Cookies are divided by purpose as follows:

Necessary cookies. Session cookies whose purpose is to enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide the services you request.

Consent cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functional cookies. These cookies allow your browser to remember choices you make while using the website, such as storing your login details or language preferences. Their purpose is to provide you with a more personalised experience and to avoid requiring you to re-enter your preferences.

How we use data

We may use the information collected for a variety of purposes, including:

• Maintaining, managing, developing, personalising and expanding our website
• Collecting statistics so that we can provide better services and/or offers and understand and analyse the behaviour of visitors to our website
• Identifying and communicating with you by phone, message or email
• Sending you information and asking for feedback about our services
• Preventing fraud and protecting our website
• Enabling us to stay in contact with you through a social media account
• Allowing us to review conversation history in order to provide relevant advice more quickly
• Improving the quality of our service and providing more efficient browsing solutions
• Developing new products or services, or improving their functionality
• Making interactions between us easier and faster when you contact us
• Other purposes, such as analysing data, studying trends and evaluating the effectiveness of our advertising campaigns

When we may share your data

• We may share or transfer your personal data in connection with a change in the ownership of our company, a merger, sale of assets, financing or acquisition. We will inform you of the transfer of your personal data and if it becomes subject to a different privacy policy.
• We may share your data with affiliated companies, requiring them to comply with this privacy policy. Affiliated companies include our parent and subsidiary companies, joint-venture partners or companies owned by us.
• We may share your data with our business partners in order to offer you certain products, services or campaigns.
• With your consent, we may disclose your personal data for any other purpose.
• We are required to disclose your personal data if required by law. In good faith, we may also disclose your data in order to comply with a legal obligation, protect our rights or property, prevent or detect possible violations related to the use of our service, and ensure the safety of users of the service.

Retention of your personal data

The company retains your personal data only for as long as necessary for the purposes set out in this privacy policy. We retain and use your personal data to the extent necessary to comply with our legal obligations, for example where we are required to retain your data under applicable law, to resolve disputes and to enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are usually retained for a shorter period, unless this data is used to strengthen security or improve the functionality of our service, or where we are legally required to retain the data for a longer period.

Processing children's data

None of our products or services is directed at children under the age of 13, and we do not knowingly collect data relating to children under 13. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all of our databases.

You always have the right not to share your data with us, although this may affect your experience on the website. If you provide personal information, you understand that we collect, store, use and disclose it in accordance with this privacy policy. You have the right to request details of the personal data we hold about you.

If we receive personal information about you from a third party, we protect it in accordance with this policy and applicable Estonian law. If you provide us with another person's data, you confirm that you have the right and permission to do so.

You may withdraw marketing consent and ask us to stop contacting you or remove data where the law allows. If you believe information we hold is inaccurate, outdated, incomplete or misleading, contact us at info@vulfdesign.ee and we will take reasonable steps to correct it.

If you believe we have breached applicable data-protection law, you may contact us with the details of your complaint. You also have the right to contact the relevant supervisory authority.

We want you to be aware of your data-protection rights. Depending on applicable law, these include:

• Right of access – you may request copies of your personal data.
• Right to rectification – you may ask us to correct inaccurate data or complete incomplete data.
• Right to erasure – under certain conditions you may ask us to delete your personal data.
• Right to restrict processing – under certain conditions you may ask us to limit the use of your data.
• Right to object – under certain conditions you may object to processing.
• Right to data portability – under certain conditions you may ask us to transfer collected data to another organization or directly to you.

The security of your personal data is important to us, but no method of transmission over the Internet or electronic storage is completely secure. We use reasonable measures to protect your data, but cannot guarantee absolute security.

We take reasonable steps to ensure that data is processed securely and in accordance with this privacy policy and applicable Estonian law. Data is not transferred to another organization or country without a valid reason and appropriate safeguards.

Our website may contain links to third-party websites that we do not control. If you follow a third-party link, you will be directed to that party's site. We recommend reviewing the privacy policy of every website you visit.

We have no control over third-party sites and accept no responsibility for their content, privacy policies, services or practices.

We may update this privacy policy when necessary. When the policy is updated, the document's update date will also be changed. Continued use of the website after an update means that the revised policy applies to your use of the site.